Automation for Accountants: More Clients, Less Work

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It's Wednesday afternoon, and you're still staring at the same stack of bills that you meant to pay on Monday. Clients have been calling your phone nonstop with questions about year-end reports. Someone just sent you an email asking about their Q3 finances, and you're pretty sure you promised to send them those two weeks ago.

At the same time, your competitor down the street just posted on LinkedIn that they are taking on 15 new clients this quarter. You want to know how they're doing it when you can barely handle the clients you already have.

They stopped trading hours for dollars, which is something you don't know.

The 2024 Intuit QuickBooks Accountant Technology Survey found that more than half of accountants (57%) plan to buy AI tools, and 54% plan to buy automation tools in the next year. That's not a coincidence. Those companies are getting bigger while working less, and you can too.

The Real Problem: You're Overwhelmed with Tasks That Don't Need You

Let's be honest about what is taking up your time.

You spend hours every week entering data. Entering numbers from receipts, invoices, and bank statements by hand. Studies show that 52% of accounts payable teams still spend more than 10 hours a week processing invoices, and 60% enter invoices into their accounting software by hand.

That's more than ten hours a week doing work that a computer could do in a few minutes.

Then there's talking to clients. Phone calls that go nowhere and email chains that never end. People ask the same questions five times because they don't remember what you said last month. Following up on papers that are missing. You have to do your job, which means chasing clients for information.

And don't even get me started on making reports, reconciling, and keeping up with compliance. All of these things take time. Your time. Time you could use to really grow your business or, you know, have a life outside of work.

The harsh truth? You're in what I call the "busy accountant trap." You're working harder than ever, but you're not making any more money. You can't take on any new clients because you're too busy. But you can't pay for help because your margins are too small.

What Isn't Working (And Why Most Solutions Don't Work)

You probably already tried a few things.

You might have hired someone to help you. That worked for about three months, but then you realized that you were spending half your time training them and fixing their mistakes. Plus, they cost more than $40,000 a year, so you need to make even more money to break even.

Or maybe you bought some accounting software. Xero, QuickBooks, or whatever. They are great tools, but you still need to manage them. The information doesn't come in by itself. Clients don't just magically send in their papers on time. People have to write reports.

Some businesses try to get more work done by working more hours. Early mornings, late nights, and weekends. But there are only so many hours in a day, and eventually, something will break. You most of the time.

It's not that you're not working hard enough; that's the real problem. It's because you're doing too much work by hand that doesn't need a brain at all.

The Breaking Point (And Why It's Getting Worse)

The accounting business is changing quickly, but not in ways that make your life easier.

A study from 2024 found that 71% of businesses are using AI in their financial operations to some extent, and 41% are using it to a moderate or large extent. This means that your clients are learning more about what technology can do. People are asking why you're charging so much for work that could be done by a machine.

At the same time, small businesses have a lot of trouble managing their money. For example, 66% of them are having trouble with their finances, and 43% are having trouble keeping track of their operating costs. They need more help than ever, but they also care more about price than ever.

And here's the kicker: there aren't enough skilled workers. You can't just hire your way out of this problem because it's hard to find and keep good accountants. The numbers don't add up.

So you're stuck between clients who want more for less and not enough workers to grow the usual way.

The Answer: Strategic Automation That Works

The fastest-growing accounting firms figured out that you shouldn't automate everything. You set up automation for the right things.

Think about what you do at work every day. Some jobs need your skills, judgment, and personal touch. Client strategy meetings and complicated tax planning. Advisory work that really helps businesses.

But some things just have to get done, like entering data, collecting documents, making appointments, and sending out invoices. You don't need your CPA brain for these. They just need to happen, and they need to do so every time.

That's where automation for accountants comes in.

We don't want to take your place. It's to give you more time to do things that only you can do. The important work. The things that customers are willing to pay a lot of money for.

The 80/20 Rule for Accounting Tasks: What to Automate First

These five areas will free up 10 to 15 hours of your time each week:

1. Getting New Clients

The same thing happens with every new client. You need to fill out forms. Things to gather. Forms to fill out. You might be doing all of this by hand right now, sending emails back and forth and following up over and over.

This is all different with automation. When someone signs up to be a client, they get a welcome email with links to upload secure documents right away. If they haven't sent something in, they get automatic reminders. You don't have to do anything to get everything into your system.

One company I know cut the time it takes to onboard new clients from 6 hours to 45 minutes. That saves more than five hours for each client. If you sign up just two new clients each month, you'll save 120 hours a year.

2. Managing and collecting documents

How much time do you waste trying to get receipts, invoices, and bank statements from clients? "Did you send that?" "I need the statements from last month." "Can you upload your Q2 receipts?"

Smart automation sends reminders based on when things are due. Clients upload files to a secure portal that sorts everything out on its own. OCR technology can read and sort receipts without the need for manual data entry. When it's time to pay taxes, everything is already in order.

3. Coding Transactions and Entering Data

This is a big one. AI-powered tools can sort transactions and find problems in real time, which saves accountants time and money.

Modern systems can connect directly to credit cards and bank accounts. Automatic import of transactions. Machine learning puts them into groups based on patterns it learns from the changes you make. Duplicates are marked, and strange things are highlighted for review.

You go from spending hours entering data to just a few minutes looking it over. That's what automation does.

4. Talking to clients and making plans

Stop playing tag with your phone. Clients can book appointments directly on your calendar with automated scheduling tools that show your real availability. They get reminders sent to them automatically, so they do show up.

Chatbots and automated email sequences take care of the boring stuff for routine questions. "When are my taxes due?" and "How do I upload my receipts?" These questions get answered right away without bothering you.

Save your personal attention for hard questions that really need your help.

5. Making and sending out reports

Reports on finances every month. Reviews every three months. Statements at the end of the year. It takes hours to put these together, format them, and send them out.

Automation gets the data, makes the reports, and sends them to clients on time. You only have to set it up once for it to work forever. You don't have to spend hours every month making reports for clients; they get the same ones every time.

How automation really helps you get more customers

This is where it gets interesting. Automation doesn't just help you save time with current clients. It changes the way you can grow at its core.

You can take on more clients without having to hire more people. Do you remember the company that got 15 new clients? They didn't get 15 new employees. They automated their processes so that their current employees could handle more work. Hours no longer limit your capacity. Systems put limits on it.

You can answer faster than your competitors. When a potential customer contacts you, automated systems can send them information, set up a consultation, and begin the onboarding process right away. Your competitor takes three days to call back, but you've already made a great first impression.

You can give a lot of people premium services. Clients really want strategic consulting, advisory work, and proactive tax planning. But you haven't been able to give them because you've been too busy entering data. Automation gives these high-margin services more time.

Your advertising really works. Most accounting firms don't do a good job of following up. Someone gets a guide from your website, and then... Nothing. Automation turns visitors to your website into leads and then into customers through a series of steps that are always the same. There is finally a system behind your marketing.

Real Numbers: What Automation Really Costs and Saves

Let's talk about money since that's what you want to know.

A small accounting firm can expect to pay between $200 and $500 a month for a good automation setup. That sounds like a lot until you figure out how much you're really saving.

That's 60 hours a month if automation saves you 15 hours a week. That's $9,000 worth of your time back at a conservative billing rate of $150 per hour. If you use half of that time to bill more and the other half to live your life, you could still make an extra $4,500.

The return on investment isn't even close. You're paying $500 to get back time that is worth $9,000. That's a return of 18 times.

But it gets better. You can be more picky about who you work with because you can handle more clients. If a client doesn't respect your time, you can fire them. You can charge more because you're providing better service.

One company I talked to automated the process of taking on new clients and getting them started. They got 8 new clients in six months without hiring anyone. That's an extra $2,400 a month in recurring revenue at $300 a month per client. $28,800 a year. From an investment of $500 a month.

The math adds up. Every. One. Time.

The ProGeekTech Way: Made for Accountants Who Want to Grow

I understand. You've been let down by technology promises before. Some vendors sold you software that was supposed to "transform your practice," but it turned out to be just another thing you had to deal with.

That's not what we're talking about here.

We make automation systems just for accounting firms at Progeektech. Not tools that are the same for everyone, and you have to figure out how to use them. Systems that are complete and ready to use from day one.

Our ConvertSmart system takes care of everything, from getting leads to onboarding clients to keeping in touch with them. It's based on how accounting firms really work, not on what software companies think you should do.

This is what it looks like in real life:

Step 1: Discovery and Strategy: The first thing we do is make a map of your current processes. Where do you waste time? What is making you go slower? What do clients say they don't like doing? We look for the biggest problems first because that's where you'll get the most return on your investment.

Step 2: Custom System Build: We use the best tools available to build your automation stack, and they all work together. No solutions with duct tape. No "I hope it works" integrations. Everything has been tested and shown to work for businesses like yours.

Step 3: Training and Launch: We don't just give you a system and wish you luck. We train your team on how to use it. We make sure that everyone knows how to use it. We're here to help you with your questions. This is not software as a service. It serves as support.

Step 4: Optimize and Scale: After everything is working well, we help you make it better. Is there one more thing we can automate? Is there a way to make this process even easier? Can we add this new service? Your systems grow along with your business.

What Happens If You Don't Automate

Let's be honest about what will happen if you don't accept automation.

This is something your competitors are already doing. They're getting more clients while you're still processing invoices by hand. While you're stuck doing data entry, they're making connections that will help them. They're at their kid's soccer game while you're working on the weekends to catch up.

Every month, the gap gets bigger.

Accounting is about to go through some amazing changes. Technological trends like automation, AI, blockchain, and cloud computing are changing the way accountants work in a big way. The companies that change now will be the most successful. Those who don't will have a hard time.

Your customers are getting smarter too. They know what's possible. They work with other service providers that are automated and quick to respond. When they send an email to their marketing agency, they get a quick reply. They can set up an appointment with their lawyer online in just a few seconds. And then they send you an email and wait two days for you to reply?

That gap makes people doubt. They start to think about whether they should look for a more modern company.

Your Next Steps: How to Get Started Without Getting Overwhelmed

You don't have to set everything up to run on its own tomorrow. Start with small steps, see what works, and then build on that.

Week 1: Choose One Process: Pick the task that takes the most time in your practice. For most companies, that means either getting new clients or collecting documents. That's the first thing you want to automate.

Week 2–3: Make a map: Write down every step in that process. Every email you send. Every form they fill out. All the papers they need to give. This is what you will use to automate your work.

Week 4: Pick Your Tools: For most accounting automation, you need three things: a client portal to share documents, a CRM to keep track of communications, and workflow automation to link them all together. Practice Ignition, Karbon, and our ConvertSmart system are all-in-one solutions that can do all of this.

Month 2: Build and Test: Set up your automation with a few clients who will be honest with you about what works and what doesn't. Repair what's broken. Make things that are clunky better. Before you give it to everyone, make sure it works well.

Month 3 and on: Grow. Choose the next process once your first automation is up and running. After that, the next. In six months, you'll have automated most of the work you do over and over again.

Or you could just skip all of that and work with someone who has done it hundreds of times. We've built these systems for a lot of businesses at ProGeekTech. We know what works, what doesn't, and how to get you results quickly.

Frequently Asked Questions About Automating Accountants

"Will automation make my service less personal?"

That's not true. Automation takes care of the boring tasks, leaving you more time to talk to people in person. Your clients don't want you to add a personal touch to data entry. They want it to be about strategic advice. Automation frees up your time for the things that matter to you.

"What if my clients are older and don't know how to use technology?"

You can't see good automation. Clients don't have to learn how to use complicated software. They just click a link, upload a file, and that's it. It's actually easier than the old way of scanning papers and sending them back and forth.

"How do I know what to automate first?"

Start with the thing that bothers you the most. That's usually a sign that it's repetitive, takes a long time, and is ready for automation. Can't make up your mind? Begin with onboarding new clients. It has an effect on every client relationship, and the return on investment is immediate.

"What about following the rules and keeping data safe?"

This is very important, and good automation systems are made with security in mind. Encryption at the bank level. Two-step verification. Following IRS rules and laws about protecting data. In fact, automated systems are often safer than email attachments and paper files.

"Is this going to cost a lot?"

Basic automation costs between $200 and $300 a month. Mid-range solutions cost between $500 and $1,000. More can be done with custom builds. But keep in mind that you're saving 10 to 20 hours a week. You can make money from day one, even if you only use half of that time to get one or two more clients.

"What if I don't have time to do this?"

That's exactly what done-for-you services are for. You don't have time because you're doing everything by hand. That's the problem we're working on. Get someone to help you build the system while you keep your practice going.

The Bottom Line: Your Business Can't Grow Without This

I want you to know that automating accountants doesn't mean replacing you. It's about making you bigger.

You can't spend time with clients when you're entering data. Every night you stay late at work to do administrative work is a night you could be with your family. Every customer you turn away because you're full is money that your business is losing.

Automation takes care of all of that.

The companies that are growing right now, the ones that add 10 to 20 clients a year without getting burned out, aren't superhuman. They don't work 80 hours a week. They've stopped doing things that computers can do better.

You can keep doing things the way you always have. Keep trading hours for money. Keep saying no to clients because you're too busy. To catch up, keep working on the weekends and at night.

Or you can set up systems that help you even when you're not working.

The 2024 survey found that 95% of accountants agree that being willing to learn and use new technologies is just as important as having traditional accounting skills to be successful as an accountant today. The question isn't whether you will use automation. It's whether you'll do it before your competitors catch up with you.

Are you ready to stop trading hours for money?

The accounting firms that are growing the fastest aren't working harder. They're being more clever. They've automated the boring tasks and put their attention on what brings in money: getting more clients and giving them high-quality advice.

We at Progeektech build these systems for accountants like you all the time. Our ConvertSmart platform is made just for accounting firms and takes care of everything from getting leads to onboarding clients to keeping in touch with them.

We don't sell you software and then leave you to figure it out. We set up your whole automation system, teach your staff how to use it, and help you as you grow. No need for technical knowledge. No months of getting ready. We take care of everything.

Set up a free strategy session for today. We'll look over your current processes, find the things that waste the most time, and show you how automation can help you take on more clients without working more hours.

Stop losing customers to companies that respond faster. Stop working on the weekends because you have too much paperwork to do. Don't turn away new customers just because you don't have enough room.

Book your FREE discovery call right now at https://www.progeektech.com/1on1-strategy 

The choice is easy: either change and grow or stay stuck while your competitors grow.